William Belcher
Orlando,FL
Summary
Results-driven server experienced in high-volume dining environments. Skilled in multitasking and providing exceptional guest experiences through collaboration with kitchen staff and team members. Focused on enhancing guest satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Server
Pannullos Italian Resturant
Winter Park, FL
04.2024 - Current
- Provided high-quality customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Trained new team members on menu knowledge, customer interaction, and operational procedures.
- Developed strong relationships with regular guests, fostering loyalty through personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Olive Garden
Orlando, FL
11.2021 - 03.2024
- Collaborated with kitchen staff to ensure timely and accurate order delivery during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
East River
Orlando, FL05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Sales expertise
Timeline
Server
Pannullos Italian Resturant
04.2024 - Current
Server
Olive Garden
11.2021 - 03.2024
High School Diploma -
East River