Results-focused worker who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
48
48
years of professional experience
Work History
NH Dept of Transportation.Part Time Toll Attendant
State Of New Hampshire
02.2018 - 12.2022
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Letter Carrier
United States Postal Service, USPS
06.1984 - 06.2017
Provided prompt mail delivery to businesses and residences on specified route.
Distributed mail on foot to residences and businesses, delivering to approximately 500 customers per shift.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Gained strong leadership skills by managing projects from start to finish.
Oil Burner Technician
Arlex Oil
11.1981 - 06.1984
Repaired, replaced and serviced both residential and commercial HVAC equipment, components and wiring.
Worked on both home and business units for maintenance, repairs and new installations.
Repaired or replaced defective equipment, components or wiring.
Used technical skills, tools and techniques like soldering to repair parts.
Kept accurate records of work activities, time, materials, and faults on work orders.
Shipping Clerk
MIT Lincoln Laboratory
09.1979 - 11.1981
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Reviewed order data to verify transactions and shipping dates.
Orchestrated routing by producing accurate shipping documentation and package labels.
Store Assistant
First National Grocery Store
06.1975 - 09.1979
Greeted customers, helped locate merchandise, and suggested suitable options.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Remained calm and composed in tense situations involving angry or upset customers.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Science - Liberal Arts And General Studies
Granite State College
Concord, NH
Skills
Customer Satisfaction
Adaptable and Flexible
Cooperative Attitude
Process Transactions
Inventory Records
Cash Register Operation
Sales Transactions
Work Task Prioritization
Service Minded
Feedback Acceptance
Restock Products
Coin and Currency Counting
Timeline
NH Dept of Transportation.Part Time Toll Attendant
State Of New Hampshire
02.2018 - 12.2022
Letter Carrier
United States Postal Service, USPS
06.1984 - 06.2017
Oil Burner Technician
Arlex Oil
11.1981 - 06.1984
Shipping Clerk
MIT Lincoln Laboratory
09.1979 - 11.1981
Store Assistant
First National Grocery Store
06.1975 - 09.1979
Associate of Science - Liberal Arts And General Studies