William Burgo
Jacksonville,FL
Summary
Dependable professional with extensive experience in delivery driving, personal assistance, and customer service. Proven skills in time management and problem-solving, consistently maintaining positive customer relationships. Aiming to leverage strong organizational and communication skills in a dynamic, growth-oriented role.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
08.2023 - Current
- Safely transport and deliver packages to customers across multiple routes.
- Organize and load packages to maximize efficiency and reduce delivery times.
- Ensure customer satisfaction through timely and accurate deliveries.
Personal Shopper
Instacart
08.2022 - 07.2024
- Selected, packed, and delivered grocery orders to customers.
- Ensured product quality and handled perishable items with care.
- Provided responsive communication to resolve order-related concerns.
Delivery Driver
DoorDash
08.2020 - 07.2024
- Delivered food orders accurately.
- Resolved order issues to ensure customer satisfaction.
- Collaborated with restaurant staff to simplify order pickups.
Personal Assistant
Papa Pal
06.2018 - 08.2020
- Assisted elderly clients with errands, transportation, and daily tasks.
- Provided companionship and engaged in meaningful conversations.
- Supported clients with mobility and physical activities as needed.
Education
High School Diploma -
Paraclete High School
Lancaster, CA05-2019
Some College -
California State University, San Bernardino
San Bernardino, CASkills
- Customer Service
- Communication
- Time Management
- Organization
- Problem Solving
- Adaptability
- Physical Endurance
- Efficiency
- Team Collaboration
- Self-Motivation
Timeline
Delivery Driver
Amazon
08.2023 - Current
Personal Shopper
Instacart
08.2022 - 07.2024
Delivery Driver
DoorDash
08.2020 - 07.2024
Personal Assistant
Papa Pal
06.2018 - 08.2020
High School Diploma -
Paraclete High School
Some College -
California State University, San Bernardino
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