William Carreto

• Greeted members and guests with a positive, welcoming attitude, and made sure everyone felt comfortable from when they walked in

• Checked in members using the LA Fitness system/scanners, and helped with any issues related to access, billing, or account status

• Answered phone calls, provided accurate information about class schedules, guest passes, gym policies, and membership options since we had a couple

• Promoted gym services like personal training sessions , and group fitness classes to help members get the most out of their membership

• Handled basic tasks including organizing, and filing membership forms, waivers, and daily paperwork

• Communicated with trainers, and management throughout the day to keep gym operations running good with no problems

•. Handled cash, card, and digital payments accurately, always double checking to keep my drawer balanced, and not scam the person out of extra money.

• Helped customers with returns, exchanges, and any concerns they had also stayed calm and respectful no matter the situation.

• Kept my register area clean, stocked, and ready so I was always prepared, even during busy rushes.

• Answered questions about sales, store layout, or product locations to make shopping easier for customers.