William Cedar

Directed day-to-day warehouse activities. Directed payroll operations, tracked timesheets consistently, and supervised inventory control. Handled package logistics, and provided customer service. Managed team schedules and time allocation.

• Improved productivity initiatives, managing budgets and accounts, coordinating itineraries, and scheduling appointments.
• Enforced federal, state, local, and OSHA guidlines for safety and operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Collaborated with team leaders on quality audits.
• Developed key performance indicators to measure the effectiveness of operational processes. ( Kaizen Method )
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Mitigated business risks by working closely with staff members and assessing performance.
• Guided employees on understanding and meeting changing customer needs and expectations.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Conducted interviews, selected candidates, and supported hiring processes to maintain staffing levels.

Efficiently completed trailer loading tasks. Identified order discrepancies, damaged items, and notified the supervisor. Operated forklifts, hand trucks, or other equipment to load, unload, transport, and store goods.

• Checked customer orders, labeling, and documentation before shipment to avoid delays.
• Maintained an organized and clean work environment at all times.
• Traced missing material and shipments through vendor and customer communications.

Supervised team activities to ensure efficient workflow. Motivated my crew to work more effectively and quickly.

• Conducted interviews, selected candidates, and supported hiring processes to maintain staffing levels.
• Presented and explained work orders to the team.
• Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.

During my time as an owner, I subcontracted with Sentry Ford, Lincoln Mercury, and various local rental agencies, fostering strong business partnerships, and ensuring efficient service delivery. Additionally, I conducted interviews, evaluated and selected top candidates, and managed hiring processes to maintain optimal staffing levels, and support business operations.

• Developed strategic plans to increase profitability and efficiency.
• Provided direction and guidance to employees.
• Enhanced operational performance by developing effective business strategies, systems and procedures.