William Clarke
Sugarland,TX
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed at Lacoste Outlet and other diverse roles. Excelled in cash handling and problem-solving, significantly enhancing customer satisfaction and repeat business. Skilled in leveraging exceptional communication and multi-tasking strengths to achieve results, while fostering positive team collaboration and customer relationships. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Lacoste Outlet
San Marcos, TX
06.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier Team Lead
McAllister's Deli
Sugar Land, TX
09.2020 - 06.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Volunteer
Saint Teresa's Catholic Church
Sugar Land, TX
06.2015 - 08.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Amplified non-profit reach by managing social media campaigns.
Camp Counselor
The Parc
Sugar Land, TX
05.2017 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Data Entry Clerk
Sigtrack
San Marcos, TX
08.2023 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
BBA - Management Information Systems
05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Cash Handling
- Flexible Schedule
- Stocking and Receiving
Certification
Accounting Foundation: Bookkeeping
https://www.linkedin.com/learning/certificates/03ebf9c9a4119cd2a3f485556dcf1e2b8f0e80f5c6079773694489e1eb14b72c
Finance Essentials
https://www.linkedin.com/learning/certificates/1c9ae8d62874ecf1aa77ea89483af98c8d2cca012db8d46da8212d44f75c497e
Taxes for Small Business
https://www.linkedin.com/learning/certificates/a992bf7163417b1d370f66146a1892ece3331cf22cee181f3c01dfacd49ad7dd
Timeline
Data Entry Clerk - Sigtrack
08.2023 - Current
Sales Associate - Lacoste Outlet
06.2022 - 05.2024
Cashier Team Lead - McAllister's Deli
09.2020 - 06.2022
Camp Counselor - The Parc
05.2017 - 08.2019
Volunteer - Saint Teresa's Catholic Church
06.2015 - 08.2019
Texas State University - BBA, Management Information Systems
Accounting Foundation: Bookkeeping
https://www.linkedin.com/learning/certificates/03ebf9c9a4119cd2a3f485556dcf1e2b8f0e80f5c6079773694489e1eb14b72c
Finance Essentials
https://www.linkedin.com/learning/certificates/1c9ae8d62874ecf1aa77ea89483af98c8d2cca012db8d46da8212d44f75c497e
Taxes for Small Business
https://www.linkedin.com/learning/certificates/a992bf7163417b1d370f66146a1892ece3331cf22cee181f3c01dfacd49ad7dd
Similar Profiles
Nyah Ozuna ReyNyah Ozuna Rey
Sales Associate at Lacoste OutletSales Associate at Lacoste Outlet
Ahmed Gamal HassanAhmed Gamal Hassan
Supervisor at Lacoste OutletSupervisor at Lacoste Outlet
Kaylee CornellKaylee Cornell
Sales Associate at Lacoste OutletSales Associate at Lacoste Outlet