William Cody
Dallas,TX
Summary
Results-driven General Manager and hospitality operator with leadership experience across upscale dining, nightlife, and multi-concept venues. Proven track record of delivering double-digit revenue growth, optimizing labor performance, and elevating luxury guest experiences. Owner of FREE AGENTS DTX, a staffing and restaurant consulting firm specializing in operational strategy, workforce development, and profitability enhancement.
Overview
1
1
Certification
16
16
years of professional experience
Work History
General Manager (Multi-Concept)
Opera Night Club / XOXO Dining Room
Dallas, TX
01.2020 - 05.2020
- Oversaw daily nightclub operations, ensuring smooth service and guest satisfaction.
- Managed inventory control processes, optimizing stock levels and minimizing waste.
- Trained and mentored staff on service standards, compliance, and operational procedures.
- Developed and implemented promotional strategies to enhance customer engagement and increase attendance.
General Manager
Nickel & Rye
07.2015 - 12.2019
- Directed daily operations to enhance workflow efficiency and optimize resource allocation.
- Implemented strategic initiatives that improved overall customer satisfaction and service quality.
- Developed staff training programs, fostering team collaboration and enhancing skill sets.
- Oversaw compliance with health and safety regulations, maintaining a safe working environment for all employees.
- Cultivated relationships with vendors to negotiate favorable terms and strengthen supply chain reliability.
General Manager
Press Box Bar & Grill
Dallas, TX
04.2017 - Current
- Oversaw daily operations to ensure seamless service delivery and customer satisfaction.
- Managed team performance through training, coaching, and performance evaluations to drive improvement.
- Analyzed financial reports to inform decision-making and optimize budget allocations.
- Streamlined inventory management processes to reduce waste and improve cost control measures.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Corporate Trainer
Landry’s Inc.
Dallas, TX
03.2010 - 04.2015
- Developed and delivered engaging training programs for diverse employee groups.
- Collaborated with management to tailor training initiatives aligned with company goals.
- Evaluated training effectiveness through feedback analysis and continuous improvement initiatives.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Maintained records on attendance and participation.
- Improved employee retention rates with ongoing professional development opportunities.
Education
High School Diploma - undefined
Cedar Hill High School
Skills
- P&L; Ownership & Financial Forecasting
- Fine Dining & Elevated Beverage Programs
- Wine & Rare Whiskey Portfolio Management
- Labor Optimization & Cost Control
- Multi-Unit & Multi-Concept Operations
- Leadership Development & Culture Building
- Revenue Growth & Marketing Strategy
Certification
- TABC Certified
- Food Handler Certified
Timeline
General Manager (Multi-Concept)
Opera Night Club / XOXO Dining Room
01.2020 - 05.2020
General Manager
Press Box Bar & Grill
04.2017 - Current
General Manager
Nickel & Rye
07.2015 - 12.2019
Corporate Trainer
Landry’s Inc.
03.2010 - 04.2015
High School Diploma - undefined
Cedar Hill High School