Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Cooks

Folsom,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Finance Manager

Kia Country
Manteca, CA
10.2023 - 03.2024
  • Established relationships with banking partners to secure favorable terms on financing arrangements.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.

Sales Associate

Lexus of Roseville
Roseville, CA
12.2022 - 10.2023
  • Assessed customer needs to provide assistance and information on product features.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Attended weekly team meetings to review performance goals and objectives.

Assistant Sales Manager

John L.Sullivan
Yuba City, CA
06.2021 - 12.2021
  • Negotiated customer contracts and maintained relationships with existing clients.
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.

Finance Manager

Wittmier auto center
Chico, CA
12.2019 - 06.2021
  • Established relationships with banking partners to secure favorable terms on financing arrangements.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.

Internet Sales Consultant

Wheeler Chevrolet Cadillac Mazda
Chico, CA
06.2019 - 12.2020
  • Created and maintained a customer database to track online orders.
  • Maintained up-to-date knowledge of company's website content, features and functionality.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.

Internet Sales Manager

Elk grove Subaru
Sacramento, CA
02.2017 - 12.2019
  • Developed and implemented strategies for increasing internet sales volume.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained relationships and followed up with customers.
  • Scheduled automotive deliveries with vendors and customers.
  • Provided near real-time price quotes for Subaru.
  • Increased Subaru sales by [10 through excellent service.

Education

High School Diploma -

Moorpark High School
Moorpark, CA
06-1982

Skills

  • Electronic Contracting
  • Lender Relationships
  • Customer Relationship Development
  • Proficient in CDK,ADVENT,ADP,RENOLDS ETC
  • Finance certified School as well as Lease
  • certified trainingMost currently in oct,2023
  • Through Protective ServicesAs well as
  • Toyota,Honda,Kia,Chevy,Ford,Lexus etc
  • Continuous Improvement
  • Aware of the importance of great customer service
  • Still eagar to learn more

Accomplishments

  • Achieved a consistent standard of over 60% penetration on Service contracts.As well A $2000
  • dollar avg PVR.In all my finance positions. Many certs in finance training..
  • .

Timeline

Finance Manager

Kia Country
10.2023 - 03.2024

Sales Associate

Lexus of Roseville
12.2022 - 10.2023

Assistant Sales Manager

John L.Sullivan
06.2021 - 12.2021

Finance Manager

Wittmier auto center
12.2019 - 06.2021

Internet Sales Consultant

Wheeler Chevrolet Cadillac Mazda
06.2019 - 12.2020

Internet Sales Manager

Elk grove Subaru
02.2017 - 12.2019

High School Diploma -

Moorpark High School

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William Cooks