Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

William Devine

Staten Island,NY

Summary

Dynamic and results-driven professional with extensive experience at Walgreens, excelling in employee training and cash handling. Proven ability to enhance customer service and maintain safety compliance, fostering a positive work environment. Adept at visual merchandising and team leadership, consistently achieving high standards in operational efficiency.

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

15
15
years of professional experience

Work History

Shift Leader

Walgreens
11.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Sales Associate

Walgreens
10.2016 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

ShopRite
03.2015 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Work Study Student

St John's University/Staten Island Campus
09.2013 - 12.2014
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.

Junior Camp Counselor

NYSYEP
07.2013 - 08.2013
  • Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
  • Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
  • Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
  • Reinforced positive behavior among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.

Junior Camp Counselor

NYSYEP
07.2012 - 08.2012
  • Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
  • Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.

Janitorial Assistant

NYSYEP
07.2010 - 08.2010
  • Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
  • Improved overall appearance of the facility with thorough dusting and polishing procedures.
  • Maintained a healthy environment by disinfecting surfaces and removing trash daily.
  • Promoted safety by promptly addressing spills and other potential hazards.

Education

Bachelor of Science - Communications

St Johns University
300 Howard Av Staten Island NY 10301
06-2020

Skills

  • Employee training
  • Cash handling
  • POS software
  • Visual merchandising
  • Inventory management
  • Team leadership
  • Customer service
  • Conflict resolution
  • Safety compliance
  • Time management

Accomplishments

    I have worked in relation with "Games done Quick" for multiple fundraising events benefiting charities such as "Doctors without Borders" and "Prevent Cancer Foundation". I have traveled to many cities at my own expense to help raise millions of dollars, while also amassing large audiences on websites such as Twitch and YouTube. I have participated multiple times when invited to these events.

    I possess advanced skills and experience in Microsoft Suite, specifically PowerPoint and Excell. I am experienced in creating visual presentations using PowerPoint and using graphics with creating and manipulating visual elements.

Timeline

Shift Leader

Walgreens
11.2022 - Current

Sales Associate

Walgreens
10.2016 - Current

Cashier

ShopRite
03.2015 - 06.2015

Work Study Student

St John's University/Staten Island Campus
09.2013 - 12.2014

Junior Camp Counselor

NYSYEP
07.2013 - 08.2013

Junior Camp Counselor

NYSYEP
07.2012 - 08.2012

Janitorial Assistant

NYSYEP
07.2010 - 08.2010

Bachelor of Science - Communications

St Johns University
William Devine