William Dietlin
Pensacola,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
Work History
General Manager
Flooring Innovations
Palm Desert, CA
03.2018 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Education
Some College (No Degree) - Communications Analysis
Community College of The Air Force
Skills
- Customer Retention
- Project Management
- Schedule Management
- Process Automation
- Staff Supervision
- Program Administration
- Sales
- Vendor Sourcing
- Financial Administration
- Operations Oversight
- Business Administration
- Performance Analysis
Timeline
General Manager
Flooring Innovations
03.2018 - Current
Some College (No Degree) - Communications Analysis
Community College of The Air Force
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