William E. Williams
Fort Myers
Summary
Dedicated sales manager with a focus on driving profitability and team performance in competitive markets. Successfully achieves sales goals by leveraging effective sales techniques and fostering a strong customer service culture.
Overview
41
41
years of professional experience
Work History
Sales
Sleep Number Corporation
Fort Myers
10.2025 - Current
- Utilized sales techniques to increase revenue and enhance customer service.
Sales man
Bill Smith Appliances
05.2019 - Current
- Guided customers in product selection and addressed inquiries to enhance satisfaction.
- Maintained store appearance and organized merchandise displays to promote engaging shopping environment.
- Processed transactions using point-of-sale systems efficiently.
- Worked with team members to improve overall customer service experience.
Appliance Manager
JC Penny's
Fort Myers
01.2016 - 03.2019
- Managed inventory of appliances, mattresses, bedding, and window treatments.
- Opened up and closed down whole department Phone, and email Customers.
- Sold appliances and care plans
Appliance salesman
Sears
Bourbonnais
01.2013 - 12.2013
- Helped customers find specific products, answered questions, and offered product advice.
- Participated in sales promotions and events to boost store visibility.
- Resolved customer complaints and provided satisfactory solutions.
- Educated customers on product features and benefits effectively.
Manager
Subway
Ashkum
01.2013 - 12.2013
Kitchen manager
Aurelio's Pizza
Bourbonnais
01.2011 - 12.2013
Manager
(Jeff's) Da Pizza Joynt
Valparaiso
01.2009 - 12.2011
Manager
Steak n Shake
Merrillville
01.2009 - 12.2009
Manager
Bob Evans
Bedford
01.2002 - 12.2009
- Oversaw daily operations and ensured compliance with health and safety standards.
- Managed team schedules and facilitated staff training sessions for new employees.
- Implemented inventory management procedures to maintain stock levels and reduce waste.
Manager
Cracker Barrel
Stevensville
01.2000 - 12.2002
Manager
Ruby Tuesdays
Southlake Mall Hobart
01.1990 - 12.2000
Manager
Little Caesars(Team Food Management)
Michigan City
01.1985 - 12.1990
- Area Supervisor
- Training Manager
- Restaurant Manager
Manager
The Big Wheel
Valparaiso
01.1985 - 12.1990
- Night Shift Manager
Education
Food and Sanitation Classes -
01-2016
Dale Carnegie Seminar - self improvement, salesmanship, corporate training, public speaking and interpersonal skills
01-1989
Worked towards a degree - Hotel and Restaurant Management
Purdue North Central University
Westville, Indiana01-1987
Washington High School -
Valparaiso, In01-1983
Skills
- Team building and staff training
- Purchasing and inventory management
- Quality assurance and control
- Food safety and sanitation
- Facilities and safety management
- Customer service and guest relations
- Cost containment and control
- Policies and procedures development
- Continuous performance improvement
- Profitability enhancement
- Guest satisfaction promotion
- Coaching and scheduling
- Performance maximization
- Food quality and presentation
- Budget adherence and guidelines
- Outstanding communication skills
- Sales proficiency
- Computer skills including Windows, MS Word, Excel, PowerPoint
Timeline
Sales
Sleep Number Corporation
10.2025 - Current
Sales man
Bill Smith Appliances
05.2019 - Current
Appliance Manager
JC Penny's
01.2016 - 03.2019
Appliance salesman
Sears
01.2013 - 12.2013
Manager
Subway
01.2013 - 12.2013
Kitchen manager
Aurelio's Pizza
01.2011 - 12.2013
Manager
(Jeff's) Da Pizza Joynt
01.2009 - 12.2011
Manager
Steak n Shake
01.2009 - 12.2009
Manager
Bob Evans
01.2002 - 12.2009
Manager
Cracker Barrel
01.2000 - 12.2002
Manager
Ruby Tuesdays
01.1990 - 12.2000
Manager
Little Caesars(Team Food Management)
01.1985 - 12.1990
Manager
The Big Wheel
01.1985 - 12.1990
Food and Sanitation Classes -
Dale Carnegie Seminar - self improvement, salesmanship, corporate training, public speaking and interpersonal skills
Worked towards a degree - Hotel and Restaurant Management
Purdue North Central University