William Fitzgerald
Senior Business Developer
Lindon,Utah
Summary
Skilled Business Development leader offering 16 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Director of Business Development
Aries Global Logistics
Sandy, UT
01.2022 - 08.2022
- Increased Profit from 0 to $49,000
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Negotiated, prepared and signed contracts with clients.
- Compiled product and customer data to generate informed profit projections.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Consulted with product development teams to enhance products based on customer interest data.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Senior Business Development Executive
Epic Freight Solutions
Entire State, UT
06.2020 - 01.2022
- Increased Profitable Account base from 0 to 50 Active accounts
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Kept meticulous client notes and updated account information in company databases
- Completed and submitted monthly and yearly reports to support executive decision making
Sales Manager
Transgroup Global Logistics Dba, Utah Specialized
Entire State, UT
11.2015 - 06.2020
- Increased Active Customer Base by 28% from 29 to 103.
- Exceeded targets by building, directing and motivating high-performing sales team
- Established and maintained 300 accounts, expanding territory by $4.5 Million
- Serviced 150 customer accounts while devoting significant energy to prospecting new leads with 80% conversion rate
- Drove team revenue totals by bringing in top sales numbers
- Tracked changing product lines to effectively meet dynamic market demands
- Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction
- Held meetings with director to identify techniques to overcome sales obstacles
Solution Specialist
Old Dominion Freight Line, Inc.
Southern Utah, Utah
06.2009 - 11.2015
- Increased territory revenue 253%, from $1,575,625 to $5,575,713 per year.
- 125% increase in new international business.
- 45% Increase in new import profits.
- Increased Active Accounts by 37.5% from 66 to 176
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Recommended and developed CMC teams to support individual pursuits.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
Bachelor of Science - Business Management
Utah Valley University
Orem, UT 01.1992 - 09.1996
Skills
Customer Relationships
undefinedAccomplishments
- President's Club Award Awarded to top 3%
- Symposium Membership, Awarded to top 3%
- Ranked as a top performer, averaging 35% above sales quota each month.
- Increased customer base by 253% by expanding market to include all of Utah.
- Produced 45% increase in YTD revenue on individual accounts.
Timeline
Director of Business Development
Aries Global Logistics
01.2022 - 08.2022
Senior Business Development Executive
Epic Freight Solutions
06.2020 - 01.2022
Sales Manager
Transgroup Global Logistics Dba, Utah Specialized
11.2015 - 06.2020
Solution Specialist
Old Dominion Freight Line, Inc.
06.2009 - 11.2015
Bachelor of Science - Business Management
Utah Valley University
01.1992 - 09.1996
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