William Fowler
Buffalo,NY
Summary
Driven manager with a proven track record at Dipson Theaters, adept in team leadership and time management. Excelled in enhancing customer satisfaction and cross-training staff, demonstrating strong problem-solving and verbal communication skills. Achieved significant improvements in service delivery and team performance, showcasing a results-oriented approach to staff management and development.
Overview
8
8
years of professional experience
Work History
Manager
Dipson Theaters (McKinley Mall)
05.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Food Service Worker
Cappelli's Pizzeria
02.2017 - 05.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Orchard Park High School
Orchard Park06.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Problem-Solving
- Staff Management
- Staff Training and Development
Timeline
Manager
Dipson Theaters (McKinley Mall)
05.2019 - Current
Food Service Worker
Cappelli's Pizzeria
02.2017 - 05.2019
High School Diploma -
Orchard Park High School
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