William Fricks
Land O' Lakes,FL
Summary
Reliable retired Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 33 years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. City Carrier Assistant offering 30 years of industry experience. Strong history of managing high-volume routes with superior accuracy. Frequently commended for efficiency and attention to detail.
Overview
29
29
years of professional experience
Work History
City Letter Carrier (Retired)
United States Postal Service, USPS
01.1989 - 08.2017
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Delivered packages and mail to business and people in local area.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 customers daily.
Education
Bachelor of Science - Business Management
University of Central Oklahoma
Edmond, OK05.1980
Associate of Science - Business Administration
Northern Oklahoma College
Tonkawa, OK05.1978
Skills
- Customer Satisfaction
- Vehicle Loading
- Route Deliveries
- Schedule Management
- Parcel Delivery
- Customer Needs Assessments
- Public Service
- Analytical Approach
- Brand Loyalty
- Customer Experience
- Route Management
- Device Scanning
Accomplishments
Recipient of numerous awards recognizing safe and accident free driving . Received numerous yearly pins for perfect attendance.
Timeline
City Letter Carrier (Retired)
United States Postal Service, USPS
01.1989 - 08.2017
Bachelor of Science - Business Management
University of Central Oklahoma
Associate of Science - Business Administration
Northern Oklahoma College
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