William Garmon
Vicksburg,MS
Summary
Results-driven entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and developing profitable operations.
Overview
49
49
years of professional experience
Work History
Business Owner
Sears Hometown Store (franchise)
11.2013 - 11.2022
- Prioritized and allocated valuable resources to meet business targets set by franchisor leading to 13 "Premier Dealer" awards and 38 "Credit Share" awards.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Capitalized on social media platforms to increase market awareness and promote sales.
- Employed prompt decision-making and in-depth research to resolve service issues.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Created and monitored promotional approaches to increase sales and profit levels.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Provided outstanding coaching to employees to boost productivity.
Business Owner
Reliable Motors Of Vicksburg, Inc.
10.1999 - 11.2019
- Consulted with customers to assess vehicle needs and propose optimal financing solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Input income and expense details into database to track business finances and address variances.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Reconciled daily sales, returns and financial reports in Frazer Dealer Management Software.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership .
- Employed prompt decision-making and in-depth research to resolve issues.
- Studied market to determine optimal pricing of vehicle inventory and financing.
- Remained up-to-date on current trends attending annual industry trade shows.
- Assessed supplier quality at auctions to maintain tight cost controls and maximize business operational performance.
- Devised processes to boost long-term business success and increase profit levels.
- Provided outstanding coaching to employees to boost productivity.
- Purchased vehicle inventory and contracted their transport at multiple dealer auctions throughout the southeastern United States.
- Coordinated repossession of customer vehicles who failed to uphold contractual obligations.
- Trained and motivated employees to perform daily business functions.
Business Owner
Skyhawk, LLC
11.2007 - 03.2018
- Consulted with auto dealer and fleet clients to assess and propose optimal solutions for their GPS tracking needs.
- Trained and motivated my sales agents to cold call potential GPS tracking clients.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Optimized team hiring, training and performance.
- Input income and expense details into database to track business finances and address variances.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Studied GPS tracking market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remained up-to-date on current trends and attended GPS industry trade shows and markets to view and order inventory.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
Casino Manager
Harrah's Casino & Hotel
10.1993 - 01.2003
- Tasked with controlling and monitoring all casino and hotel operations during shift while being the final arbitrator on any issues passed up from middle managers.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
- Monitored gaming operations continuously to check on dealers and players.
- Interviewed, hired and trained new gambling floor workers..
- When identified by surveillance processed the removal of players suspected of cheating in cards or other games.
- Monitored casino and hotel first-hand by continuously checking on operations and communicating with employees.
- Stayed current on games offered at establishment, as well as ever-changing techniques used by cheaters.
- Issued complimentary rooms, meals and discounts to keep players at property and satisfied for maximum betting.
- Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
Education
Bachelor of Science - Marketing & Sales Management
University of Southern Mississippi
Hattiesburg, MSSkills
- Sales Development
- Executive Leadership
- Business Management and Development
- Customer Relations
- Coaching and Mentoring
- Issue Resolution
Timeline
Business Owner
Sears Hometown Store (franchise)
11.2013 - 11.2022
Business Owner
Skyhawk, LLC
11.2007 - 03.2018
Business Owner
Reliable Motors Of Vicksburg, Inc.
10.1999 - 11.2019
Casino Manager
Harrah's Casino & Hotel
10.1993 - 01.2003
Bachelor of Science - Marketing & Sales Management
University of Southern Mississippi
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