William Habala
Tampa
Summary
Sophomore at the University of Tampa, pursuing a degree in Biology through the pre-medical program. Demonstrates strong academic pursuance, with a 3.90 cumulative GPA going into the spring semester. Brings extensive experience in handling cash, stocking merchandise, and delivering exceptional customer service. Committed to maintaining a strong work ethic, embracing constructive criticism, and continuously striving for self-improvement.
Overview
4
4
years of professional experience
Work History
Cashier
Dick's Sporting Goods
12.2021 - 12.2023
- Greeted customers and answered questions about the store's products and services
- Operated cash register efficiently and accurately
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Stocked shelves with merchandise
- Processed returns and exchanges of merchandise following store policies
- Assisted customers over the phone regarding store operations, product information, and order placement
Ice Cream Maker
Bruster's Ice Cream
06.2020 - 12.2021
- Recorded and managed records of ingredients used in the production process
- Head of ice cream production and regulation of product quality
- Calibrated ice cream machines daily to meet safety requirements and maximize efficiency
- Cleaned, sanitized, and maintained work areas according to company protocols
- Maximized product consistency by following established recipes and measuring ingredients accurately
Pizza Maker
Sir Pizza
10.2019 - 06.2020
- Prepared/made dough and sauce for pizzas
- Consistently followed health and safety regulations in the kitchen area
- Assisted in loading and unloading supplies from delivery trucks
- Maintained and managed inventory of ingredients such as cheese, vegetables, meats, spices, etc.
- Prioritized customers by handling their orders on time, treating them with respect, and providing them with the highest quality of service
- Provided friendly, attentive service throughout peak times for responsive customer care.
Education
Bachelor of Science - Pre-Medicine Biology
The University of Tampa
05.2027
Skills
- Customer service
- Ability to Work Under Pressure
- Time management
- Patience and empathy
- Social Perceptiveness
- Ability to Work in team settings
- Excellent verbal and written communication skills
- Work ethic and integrity
Clinical Shadowing Experience
Anesthesiologist & Heart Surgeon, Allegheny Health Network (AHN)
- Observed patient evaluations, surgical procedures, and post-operative care in both anesthesiology and cardiovascular surgery
- Gained insight into the decision-making processes and extensive procedures carried out by physicians
- Developed an understanding of patient care, sterile techniques, and operating room protocols
- Engaged in discussions with physicians to deepen my understanding of medical ethics and the challenges of complex case management
Additional Information
www.linkedin.com/in/william-habala-460550309
Timeline
Cashier
Dick's Sporting Goods
12.2021 - 12.2023
Ice Cream Maker
Bruster's Ice Cream
06.2020 - 12.2021
Pizza Maker
Sir Pizza
10.2019 - 06.2020
Bachelor of Science - Pre-Medicine Biology
The University of Tampa
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