William Hawk
Georgetown,KY
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Carrabba's Restaurant
Lexington, KY
06.2025 - Current
- Assisted customers with menu selections and dietary preferences.
- Delivered food and beverages promptly while maintaining service quality.
- Processed customer orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled customer inquiries and resolved issues in a professional manner.
- Maintained the cleanliness of the dining area and adhered to safety standards.
- Adapted to changing restaurant demands during peak hours effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Lowe's
Lexington, KY
03.2024 - 06.2026
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service to resolve issues.
- Implemented strategies to reduce wait times during peak hours, improving overall workflow.
- Monitored inventory levels at the register, facilitating timely restocking of merchandise.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cook/Cashier
Freddy's Frozen Custard & Steakburgers
Richmond, KY
09.2023 - 02.2024
- Prepared high-quality food items according to menu specifications and safety standards.
- Operated kitchen equipment efficiently, ensuring proper use and maintenance.
- Collaborated with team members to manage food orders during peak hours.
- Trained new staff on food preparation techniques and kitchen procedures.
- Implemented sanitation protocols, maintaining a clean and organized kitchen environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
No Degree - Exercise Science
Eastern Kentucky University
Richmond, KY05-2028
High School Diploma -
Madison Central High School
Richmond, KY05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Patient
- Fast learner
Timeline
Server
Carrabba's Restaurant
06.2025 - Current
Cashier
Lowe's
03.2024 - 06.2026
Cook/Cashier
Freddy's Frozen Custard & Steakburgers
09.2023 - 02.2024
No Degree - Exercise Science
Eastern Kentucky University
High School Diploma -
Madison Central High School