William Heaney

Oversaw 10 Account Managers covering Washington, Idaho, and Oregon setting quarterly sales goals.

Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy then took strategies out into the field with team members.

Developed positive, performance sales and marketing culture to include mentoring staff.

Grew KPIs by 17% YOY.

Cultivated and maintained strategic alliances with key partners and vendors.

Negotiated Hospital and Home Health contracts.

Expert at growing business from current accounts and opening new accounts.

Performed analysis of competition to determine strengths and weaknesses.

Oversaw five centers throughout the Seattle Metro area with 20 direct reports.

Increased profits through effective sales training, troubleshooting P&L areas, and training new managers.

Grew EBITA from 16% to 34% as an area.

Top 10 area for INR testing in nation.

Dropped Held sales from $1,000,000 to under $200,000 in a year.

Lowest turnover rate in Pacific Northwest.

Oversaw budget planning, strategy development, community outreach for organization.

Directed daily operations at busy DME supplier.

Managed work and performance of more than 7 employees.

Grew EBITA from 20% to 46% in 2 years.

Moved center from bottom 100 in company to top 100 center.

Passed numerous state health and Medicare inspections.

Opened new product lines in market.

Worked with vendors to meet with clients.

Meet with local hospital board to help patient discharge flow and care to minimize readmissions.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Managed inventory control, cash control and store opening and closing procedures.

Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Started community outreach and volunteer program.