Adaptable professional with a strong foundation in healthcare systems and expertise in insurance verification, data entry, training coordination, and HIPAA compliance. Skilled in maintaining accurate patient records with Epic; driving improved care experiences and operational efficiency. Provided hands-on instruction to colleagues on optimizing software use, improving speed and accuracy through tailored tips and shortcuts.
Overview
8
8
years of professional experience
6
6
Years medical oriented employment
Skills
Data collection and entry
Insurance verification
Professionalism and ethics
Healthcare systems
HIPAA compliance
Money handling
Phone and email etiquette
Training coordination
Accomplishments
Installed and configured Linux Debian 13, tailoring the environment to meet both performance and security requirements.
Comfortable navigating the command line, managing packages with APT, configuring system services, and troubleshooting issues efficiently.
Configured user permissions and optimized system resources. This hands-on work strengthened my ability to adapt quickly to new technologies and maintain stable, secure systems.
Self-directed projects repairing and restoring small consumer electronics for personal use, friends, and community members.
Work History
Patient Services Specialist
Vanderbilt Medical Center
Brentwood, TN
08.2025 - Current
Maintained accurate patient records using electronic health record systems.
Facilitated communication between patients and medical staff to enhance care experience.
Navigated approximately 80 insurance verification procedures to support patient access to services per day.
Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
Combat Medic
United States Army Reserve
Nashville, TN
07.2021 - 10.2025
Conducted semi-monthly training sessions on first aid and trauma management techniques for soldiers.
Ensured dedicated compliance with military health standards during medical operations and drills.
Mentored junior medics, enhancing their skills in emergency response, stress management, and patient assessment.
Educated military personnel quarterly on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered on monthly basis.
Community Service Officer
Vanderbilt
Nashville, TN
11.2020 - 08.2025
Implemented feedback mechanisms to evaluate program effectiveness and drive continuous improvement.
Responded to and processed found property calls, logging details and filing required reports for further action.
Enhanced community safety by conducting approximately 30 foot and vehicle patrols per 10-hour shift.
Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
Interior Electrician
United States Army Reserve
Nashville, TN
03.2018 - 07.2021
Conducted daily inspections to ensure operational readiness of electrical equipment.
Collaborated with team members to troubleshoot and resolve electrical issues efficiently.
Trained junior electricians on safety protocols and wiring techniques in compliance with military standards.
Contributed to successful project outcomes by providing expert advice on materials selection, layout designs, and code compliance considerations.
Line Operator
MTD Manufacturing
Martin, TN
07.2019 - 01.2020
Operated production machinery to ensure efficient assembly line flow.
Collaborated with team members to troubleshoot operational issues and implement solutions.
Trained new operators on safety protocols and standard operating procedures.
Conducted approximately 350 quality checks daily on finished products to maintain high standards of excellence.
Education
High School Diploma -
Henry County High School
Paris
05-2018
Interests
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
DIY and Home Improvement
Avid Reader
Tech enthusiast, passionate about exploring the latest advancements and innovations