Chase Hogan
Claremore,OK
Summary
I am a customer-focused aviation professional with two years of experience as a Ramp Agent, where I developed a strong understanding of airport operations, safety procedures, teamwork, and the importance of providing reliable service in a fast-paced environment. My experience working on a cruise line as a Housekeeper strengthened my attention to detail, professionalism, and ability to serve guests from diverse backgrounds. I also have experience working in a mental health hospital, where I developed strong communication and de-escalation skills while remaining calm and professional during challenging situations. I believe these experiences have prepared me to provide exceptional customer service, prioritize passenger safety, work effectively as part of a team, and handle unexpected situations with patience and professionalism as a Flight Attendant with PSA Airlines.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
Tulsa, OK
11.2024 - 01.2026
- Monitored patient behavior and reported changes to nursing staff promptly.
- Supported daily living activities, including hygiene, meals, and unit routines.
- Assisted with therapeutic activities and structured group participation.
- Maintained safe milieu by following observation, safety, and infection-control procedures.
- Documented patient status, interventions, and incidents accurately in records.
- Responded to behavioral escalation using de-escalation techniques and calming communication.
Ramp Agent
Piedmont Airlines
Tulsa, OK
09.2023 - 10.2024
- Marshaled aircraft to designated gates following ramp safety procedures and standard hand signals.
- Loaded and unloaded baggage, cargo, and mail using proper handling and weight distribution methods.
- Operated ground support equipment to support timely aircraft turnaround and gate readiness.
- Inspected baggage carts, belts, and support equipment for safe, reliable daily use.
- Communicated with flight crews, gate agents, and ramp teams to coordinate aircraft movements.
- I came back to this company a second time with more than a year worth of experience
Machine Operator
Bama Companies
Tulsa, OK
06.2022 - 08.2023
- Operated production machinery to maintain consistent dough and bakery product output.
- Monitored equipment settings and adjusted controls to support product quality standards.
- Inspected finished goods for defects and separated nonconforming items from production flow.
- Followed food safety, sanitation, and GMP procedures during daily machine operation.
- Completed line changeovers and startup checks to keep production schedules on track.
Housekeeper
American Cruise Lines
Guilford, CT
12.2021 - 06.2022
- Stateroom Care: Clean guest cabins, make beds, change linens, and restock bathroom supplies and toiletries.
- Public Area Maintenance: Vacuum, sweep, and mop floors, dispose of trash, and clean upholstered lounge furniture.
- Guest Services: Greet passengers by name, respond politely to requests, and assist with special onboard functions like afternoon tea or evening cocktail parties.
- Safety & Upkeep: Clean up spills promptly, check safety equipment like life vests, and report maintenance needs to managers
Education
High School Diploma -
Claremore High School
Claremore, OK05.2020
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Customer service
- Face to face service
- Teamwork
- Cleaning
- Friendliest
Timeline
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
11.2024 - 01.2026
Ramp Agent
Piedmont Airlines
09.2023 - 10.2024
Machine Operator
Bama Companies
06.2022 - 08.2023
Housekeeper
American Cruise Lines
12.2021 - 06.2022
High School Diploma -
Claremore High School