Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

William Kennedy

Oxon Hill,MD

Summary

Self-motivated and proficient professional with over5 years of formal professional and training experience in promoting advanced research and electrical preventive maintenance skills, improving overall business program and operations processes for optimization; while also providing superior customer service. Proven ability to work in a cross-functional, fast-paced environment, in order to lead and drive complex operational initiatives to resolution. Demonstrating superior personal initiative, administrative expertise, program enhancement creativity, and consistent performance success. Excel in resolving employer challenges with innovative solutions, systems and processes improvements proven to increase efficiency, customer satisfaction and the bottom line. Possess in depth knowledge of various research, investigative and examining techniques, exceptional organizational skills, hands on technical experience, good work ethic, and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom Warehouse
06.2021 - Current
  • Currently serving as a Sales Associate, responsible for supporting the business by ensuring inventory and orders are accurately audited, processed, assembled, efficiently packed and shipped
  • Complying with job rotation and work where designated with the department and building
  • Completing receiving and/or shipping documentation, as required; and helping to maintain the accuracy of our stock levels and ensure that our customer orders are handled in a timely manner
  • Utilizing best practices following standard operating procedures and reference aids, continuously looking for areas of improvement and communicating suggestions to leadership as appropriate
  • Researching and resolving issues using appropriate resources; responding to customer inquiries and provide customer service

Eletrical Apprenticeship

A&J Little Electrical Company
01.2020 - 01.2022
  • I assisted licensed Electricians in the instillation, maintenance, and repair of electrical systems, including wiring, circuits, outlets, and equipment.
  • My role was learning electrical codes, safety standards, and trouble shooting techniques ,while gaining hands on experience using tools and diagnostic equipment.
  • I also contribute to job sites preparation, and clean-up, and documentation.

Electrician

Independent Electrical Community (IEC)
09.2019 - 03.2020
  • Served as an Electrician, responsible for effectively investigating and identifying electrical problems to develop plans to repair and maintain the electrical systems
  • Performed preventive maintenance repairs on electrical systems, lighting systems, and equipment in and around buildings
  • Installed wiring, electrical systems, lighting systems in and around buildings, power appliances, electrical machinery, and equipment according to written job orders, and answered emergency call-backs
  • Maintained, installed, and repaired wiring and lighting systems in and around the hospital and associated buildings, including but not limited to power appliances, motors, electrical equipment, and motor control centers
  • Performed electrically safety checks of all electrical equipment within the college and maintained records of same
  • Maintained the preventative maintenance program for all electrical equipment
  • Worked from CAD drawings/blueprints, schematics, sketches or verbal instructions to install modify, troubleshoot, maintain and repair equipment and components as required
  • Operated efficiently, all hand/power tools, test instruments and equipment normally used by this trade and maintain/return in good condition
  • Performed new electrical installs in accordance with NEC
  • Communicated with customers, management, colleagues, Planners/Schedulers and Operations Managers regarding issues, project completion timelines and workload priorities
  • Troubleshot electrical issues related to pumps, fans, motors, heaters, boilers, valves, etc
  • Managed multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation
  • Communicated effectively with all levels of the organization as well as external customers through oral and written communication

Education

Now- NEIGHBORHOOD, ORGANIZED, WORKFORCE,INC
5325 East Capitol St SE Washington, DC 20019

High School - undefined

Potomac Highschool
01.2019

Skills

  • Customer Service
  • Strategic Communication
  • Leadership
  • Adaptability
  • Basic electrical knowledge
  • Charge/ Reclaim Refrigerant
  • Schematic Reading
  • Basic Refrigeration Knowledge
  • Electrical Test Equipment
  • Conduit Bending

Certification

HVAC-R

  • Type 1
  • Type 2
  • Type 3
  • Universal license
  • Osha 10
  • Electrical Pre Apprenticeship

Timeline

Sales Associate

Nordstrom Warehouse
06.2021 - Current

Eletrical Apprenticeship

A&J Little Electrical Company
01.2020 - 01.2022

Electrician

Independent Electrical Community (IEC)
09.2019 - 03.2020

High School - undefined

Potomac Highschool

HVAC-R

  • Type 1
  • Type 2
  • Type 3
  • Universal license
  • Osha 10
  • Electrical Pre Apprenticeship

Now- NEIGHBORHOOD, ORGANIZED, WORKFORCE,INC
William Kennedy