William Kileen
San Diego,CA
Summary
Hospitable Manager skillset versed in overseeing staff and handling daily financials. Excels in generating new business and maintaining customer loyalty through creative use of persuasive communication and social media. Diligent and fully invested in being a team player in high-pressure situations to improve team strength.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Grassburger LLC
Durango, US
05.2016 - 07.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Surf Instructor
ZimZala
Albufeira, Portugal
12.2023 - 01.2024
- Assisted with fitting wetsuits, selecting boards, and providing other equipment needs.
- Instructed students on paddling, wave selection, maneuvering techniques, and board control skills.
- Encouraged a positive learning atmosphere while teaching safe surfing habits.
Bartender
Bauhous Bar and Hostel
Bruge, Belgium
10.2023 - 11.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
Education
High School Diploma -
Durango High School
Durango, Colorado05-2023
Skills
- Staff Management
- Complaint resolution
- Clear and effective communication
- Hospitality and accommodation
- Project Management
- Heavy Lifting
- Travel Coordination
Affiliations
- Proficient Manuel Car and Motorcycle operator
- Enjoys Fixing Things
- Athletic
Languages
English
First Language
Spanish
Beginner
A1
Certification
- Motorcycle License
Timeline
Surf Instructor
ZimZala
12.2023 - 01.2024
Bartender
Bauhous Bar and Hostel
10.2023 - 11.2023
Restaurant Manager
Grassburger LLC
05.2016 - 07.2024
High School Diploma -
Durango High School
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