Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Timeline
Generic

William Lehrer

Gilbert,AZ

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

Server

Texas Roadhouse
05.2021 - Current


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted fellow colleagues in taking food to other tables by carrying heavy trays while assisting server assistants by prebussing tables
  • Exhibiting substantial food and drink menu knowledge while serving guests to ensure upmost satisfaction.
  • Averaging over $1,600 in sales every shift due to expert salesmanship

Sales/Ticketing Internship

Phoenix Rising FC
06.2022 - 11.2022
  • Setting up the field and other stations in the stadium for game days
  • Communicating with other interns and company employees in order to solve the many problems that occur during an event
  • Escorting walkout kids and players onto field
  • Parenting ball kids and teaching them pay attention to the game while being hydrated
  • Escorting premium ticket members to their seats
  • Aiding in professional sales calls with the ticketing team.

To-Go Team Member

Texas Roadhouse
01.2020 - 01.2021
  • Assembling orders made online by bagging, labeling, and handing them out in an effort powered by teamwork in order to guarantee happiness of the guests
  • Leading and directing to go room by getting to know guests, completing transactions, handing out the correct orders, compiling guests' orders over the phone, and many more tasks.

Server's Assistant

Texas Roadhouse
01.2019 - 01.2020
  • With the assistance of teamwork, tables were professionally cleaned off in under 45 seconds with perfect communication and effectiveness so that the large wait of guests may be seated
  • Constantly stocking the bar with clean glasses, ice, margarita mixes, transported used dishes to dish pit, and performed many other tasks to aid the occupied bartenders.

Education

Batchelor's Degree in Sports Business -

W. P. Carey School of Business, Arizona State University
Tempe, AZ
05.2024

High School Diploma -

Chandler Preparatory Academy
05.2020

Skills

  • Consumer/Customer Experience
  • EXCEL
  • Strong Work Ethic
  • Exceptional Customer Service
  • Guest Engagement
  • Hospitality service expertise
  • Professional Sales Expertise
  • Excellent Organizational Skills
  • Strong multi-tasking skills
  • Effective Communication Techniques
  • Teamwork and Collaboration

Leadership Experience

  • Texas Roadhouse Trainer 2019-2021: Teaching and demonstrating what skills are required for the position as well as different expectations expected from managers and other colleagues. Enforcing good habits in order for new employees to comprehend how to provide "Legendary Food and Legendary Service". Implementing virtues needed to succeed on the job as well as pleasing guests while completing tasks with the aid of teamwork.
  • Chandler Preparatory Academy Mentor 2018-2020: · Investing time to help a new student transition into 6th grade more easily. Presented New Student Orientation seminars to the mentees and leading a Study Skills seminar to mentees and their parents. Group discussions were conducted twice a month with 6th grade mentees about subjects such as bullying, taking notes, being respectful in class, morals, participating in extracurricular activities, and completing academic and personal goals.


Timeline

Sales/Ticketing Internship

Phoenix Rising FC
06.2022 - 11.2022

Server

Texas Roadhouse
05.2021 - Current

To-Go Team Member

Texas Roadhouse
01.2020 - 01.2021

Server's Assistant

Texas Roadhouse
01.2019 - 01.2020

Batchelor's Degree in Sports Business -

W. P. Carey School of Business, Arizona State University

High School Diploma -

Chandler Preparatory Academy
William Lehrer