Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
William Leyva

William Leyva

Hialeah,FL

Summary

Over a year's experience in all levels of customer service, i learn more everyday with engaging with clients and analyzing them, building my social skills day by day and also building expertise in reading the faces of client's and knowing what it is that they want ,therefore knowing what boundaries to stick to and exactly how to satisfy them.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Fresco Y Mas
05.2024 - Current
  • I work a Hybrid position at my current job meaning that i'm fairly experienced in most fields that we offer here since im always doing a little bit of everything, making me very confident for any future big job that comes my way
  • I assist customers with inquiries and product selection to enhance overall shopping experience.
  • expert at solving customer complaints efficiently, ensuring high satisfaction levels and repeat business.



Education

Emergency Medical Services / Fire Fighting

Hialeah Gardens High School
Hialeah Gardens
05-2026

Skills

  • All levels of Customer Service
  • Communication
  • Critical thinking
  • Charm

Certification

CPR certified


EMT certified

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Customer Service Representative

Fresco Y Mas
05.2024 - Current

Emergency Medical Services / Fire Fighting

Hialeah Gardens High School