William Lumpkin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Account Manager
Golden Eagle Of Arkansas
Little Rock, AR
01.2022 - Current
- Built and strengthened long-lasting client relationships.
- Achieved or exceeded company-defined sales quotas.
- Oversaw new business development.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Addressed problems with service delivery to maintain client satisfaction.
- Educated clients on new products to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Developed and implemented strategies to increase client retention.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Stayed current on company offerings and industry trends.
- Built relationships with customers a to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Delivery Driver
Glazers Beer and Beverage
North Little Rock, AR
05.2013 - 07.2024
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
Account Manager
Glazers Beer And Beverage
North Little Rock, AR
07.2014 - 01.2022
- Established and cultivated solid business relationships with new or existing customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built relationships with customers to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Merchandise Associate
Glazers Beer and Beveverage
North Little Rock, AR
08.2009 - 07.2010
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Inspected merchandise for quality and arranged proper display location on floor.
- Used pallet jacks to move and position merchandise.
Education
High School Diploma -
Ole Main High School
North Little Rock, AR08.1990
Skills
- Vendor Relations
- Sales Analysis
- Brand Management
- Customer Service
- Team Training
- Territory Management
- Account Management
- Account Servicing
- Account Development
- Customer Relationships
- Account Servicing Skills
Timeline
Account Manager
Golden Eagle Of Arkansas
01.2022 - Current
Account Manager
Glazers Beer And Beverage
07.2014 - 01.2022
Delivery Driver
Glazers Beer and Beverage
05.2013 - 07.2024
Merchandise Associate
Glazers Beer and Beveverage
08.2009 - 07.2010
High School Diploma -
Ole Main High School