William Lumpkin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Account Manager
Golden Eagle Of Arkansas
01.2022 - Current
- Built and strengthened long-lasting client relationships.
- Achieved or exceeded company-defined sales quotas.
- Oversaw new business development.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Addressed problems with service delivery to maintain client satisfaction.
- Educated clients on new products to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Developed and implemented strategies to increase client retention.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Stayed current on company offerings and industry trends.
- Built relationships with customers a to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Delivery Driver
Glazers Beer and Beverage
North Little Rock, AR
05.2013 - 07.2024
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
Account Manager
Glazers Beer And Beverage
07.2014 - 01.2022
- Established and cultivated solid business relationships with new or existing customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built relationships with customers to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Merchandise Associate
Glazers Beer and Beveverage
North Little Rock, AR
08.2009 - 07.2010
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Inspected merchandise for quality and arranged proper display location on floor.
- Used pallet jacks to move and position merchandise.
Education
High School Diploma -
Ole Main High School
North Little Rock, AR08.1990
Skills
- Vendor Relations
- Sales Analysis
- Brand Management
- Customer Service
- Team Training
- Territory Management
- Account Management
- Account Servicing
- Account Development
- Customer Relationships
- Account Servicing Skills
Timeline
Account Manager
Golden Eagle Of Arkansas
01.2022 - Current
Account Manager
Glazers Beer And Beverage
07.2014 - 01.2022
Delivery Driver
Glazers Beer and Beverage
05.2013 - 07.2024
Merchandise Associate
Glazers Beer and Beveverage
08.2009 - 07.2010
High School Diploma -
Ole Main High School
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