William Maggard
Ashland, KY,KY
Summary
Provided guests with a welcoming experience through efficient and friendly customer service. Closed dining room keeping work areas clean and ready for arriving guests and coworkers. Offered a reliable and trustworthy performance for team members and guests alike. Maintained a regular full time schedule to meet company goals through hard work. Bumped and slid positions to help team members when needed. Gained excellent communication skills to improve customer service. Restocked product in a timely manner. Detail cleaned in areas in which it was needed. Committed to making my coworkers feel included in a safe environment. Built relationships with returning guests. Handled cash and card exchanges.
Overview
1
1
year of professional experience
Work History
Cashier
Wendy's Fast Food
10.2023 - Current
- Greeted guests entering store and responded promptly to customer needs.
- Welcomed guests and helped determine their needs.
- Worked a flexible schedule and extra shifts to help crew
- Operated cash register for cash, and credit card transactions with excellent accuracy.
- Manned fryers.
- Closed dining room keeping the store clean for guests and morning crew.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Maintained relationships with guests that regularly visit.
Haunted House Worker
West Russel Scare House
10.2023 - 11.2023
- Guiding guests through the attraction in a timely and safe manner.
- Served guests an entertaining and memory building experience.
- Executed plans to create a positive work environment with team members.
- Built valued relationships with team members.
Education
High School Diploma -
Paul G. Blazer High School
Ashland, KY05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Money Handling
- Time management skills
- Cash Handling
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
- Cash register systems
- Payment Processing
- Refunds and exchanges
- Conflict Resolution
- Product restocking
- Cooperative Attitude
- Creative Thinking
Accomplishments
Achieved title of employee of the month early in my time working at Wendy's.
Timeline
Cashier
Wendy's Fast Food
10.2023 - Current
Haunted House Worker
West Russel Scare House
10.2023 - 11.2023
High School Diploma -
Paul G. Blazer High School
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