William McGold
Pittsburg
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Rusty Eck Ford
Wichita
09.2015 - 03.2016
- Assisted customers in selecting vehicles based on their needs and preferences.
- Maintained knowledge of current inventory and vehicle specifications.
- Collaborated with team members to ensure a smooth sales process.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Demonstrated vehicle features to potential buyers during test drives.
- Processed sales paperwork efficiently, ensuring accuracy and compliance.
- Engaged in ongoing training to enhance product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
Manager
Laundry Locker Inc.
San Francisco
01.2005 - 01.2010
- Supervised daily operations of laundry services and staff management.
- Implemented efficient workflow processes to enhance service delivery.
- Trained and mentored team members on best practices in customer service.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - International Business
City College of San Francisco
San Francisco, CA 08.1998 - 05.2001
Skills
- Customer service
- Sales techniques
- Inventory management
- Vehicle demonstration
Timeline
Sales Associate
Rusty Eck Ford
09.2015 - 03.2016
Manager
Laundry Locker Inc.
01.2005 - 01.2010
Associate of Science - International Business
City College of San Francisco
08.1998 - 05.2001