William McMasters
Hickory House
Pulaski,TN
11
years of professional experience
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Work History
Manager
8 Years 2 Months- Oversaw daily operations to ensure efficiency and high customer satisfaction.
- Improved operational efficiency by streamlining workflow processes.
- Trained and guided team members to maintain high productivity and performance metrics.
General Manager
2 Years 7 Months- Managed inventory systems to optimize supply chain processes and reduce waste.
- Analyzed financial monthly reports, identifying trends to inform budgetary decisions.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Vendor
3 Years 3 Months- Delivered beverages across 5 counties.
- Communicated with store owners and ensured their satisfaction.
- Streamlined order processing for improved efficiency and accuracy.
Education
High School Diploma
- Honors Classes include: Pre-calculus, Algebra, Chemistry, Calculus, Physics
- Top Ten Student
- GPA: GPA 3.8
Bachelor of Science - Business Administration
Studied engineering before switching to Business and Transferring to University of Tennessee Southern
Bachelor’s Degree - Business Administration Emphasis in Management
Major Field Courses include: Strategic Management, Business Ethics, Human Resources, Business Analytics, Organizational Behaviors, Business Communication, Managerial Finance, Managerial Accounting, Statistics, and Pre-calculus
Skills
Operations management
Team leadership
Staff development
Project management
Decision-making
Customer service
Time management
Accomplishments
- Eagle Scout
- Exemplary Student Nomination at University of Tennessee Southern
- Alpha Gamma Rho Alpha Kappa Chapter
- Top Ten student at Giles County High School
- ACT Composite score 25 ASVAB composite score 82
- 2023 EEI passed every category
Timeline
General Manager
Kitchen 218
03.2022 - 10.2024Read More
Manager
Hickory House
06.2018 - CurrentRead More
Vendor
Cardin Distributing
05.2015 - 08.2018Read More
Giles County High School
High School Diploma
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University of Tennessee At Knoxville
Bachelor of Science from Business Administration
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University of Tennessee Southern
Bachelor’s Degree from Business Administration Emphasis in Management
Read More