Accomplished inside sales representative with expertise in customer service, sales negotiation, and client retention. Proven ability to enhance client satisfaction and drive repeat business through effective account management.
Work History
Inside Sales Representative
22 Years 1 Month
Continental Resources, Inc | Bedford, MA | 09.2004 - Current
Handled client contract discussions, achieving favorable agreement terms for both parties.
Answered customer questions efficiently via phone and email, ensuring prompt resolution.
Supported customer accounts, enhancing satisfaction and encouraging repeat business.
Shared product details, pricing, and availability with customers.