William Mount
PHILADELPHIA,Pennsylvania
Summary
Proven Head Bartender with a track record of boosting bar profitability and enhancing customer service at Finley Catering. Expert in creative mixology and maintaining high sanitation standards, I excel in fast-paced environments, ensuring quality control and efficient inventory management. Skilled in POS system proficiency and building warm customer relationships, I consistently enhance guest experiences.
Overview
13
13
years of professional experience
Work History
Head Bartender
Finley Catering
07.2018 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained 25 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Bartender
Chickies & Petes
11.2017 - 07.2018
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Bahama Breeze
02.2015 - 11.2017
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Bartender/Server
Applebees
09.2011 - 02.2015
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Education
No Degree - Education
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
North East Highschool
Philadelphia, PA06.2009
Skills
- Customer Service
- Liquor, beer, and wine knowledge
- Menu Memorization
- Highly reliable
Timeline
Head Bartender
Finley Catering
07.2018 - Current
Bartender
Chickies & Petes
11.2017 - 07.2018
Server/Bartender
Bahama Breeze
02.2015 - 11.2017
Bartender/Server
Applebees
09.2011 - 02.2015
No Degree - Education
Community College of Philadelphia
High School Diploma -
North East Highschool
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