Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Munoz

La Puente,CA

Summary

Highly efficient Worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. I am also a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Crew Member

Raising Cane's Restaurants
03.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.

Team Member

Blaze Pizza
05.2022 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Monitored inventory levels and reported ordering needs for BOH supplies.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Maintenance

Walmart
03.2022 - 05.2022
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.

Education

Associate of Science - Plant Sciences

Mt San Antonio College
Walnut, CA
07.2023

GED -

West Covina High School
West Covina, CA
06.2020

Skills

  • Inventory Restocking
  • Hospitality Service Expertise
  • Customer Service/ Engagement
  • Safe Food Handling
  • Verbal and Written Communication
  • Point-Of-Sale Transactions
  • Dealing with High Volumes of Customers
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Cash Handling
  • Proficient in the use of computer systems and typing
  • Office 360

Languages

English
Native or Bilingual
Spanish
Professional Working
American Sign Langage
Elementary

Timeline

Crew Member

Raising Cane's Restaurants
03.2023 - Current

Team Member

Blaze Pizza
05.2022 - 12.2022

Maintenance

Walmart
03.2022 - 05.2022

Associate of Science - Plant Sciences

Mt San Antonio College

GED -

West Covina High School

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William Munoz