WILLIAM MYERS
Ocean City,NJ
Summary
Results-driven Commercial Sales Manager with expertise in customer relationship management, sales strategy development, and effective communication. Proven ability to drive sales growth and enhance client satisfaction through strategic engagement.
Dynamic Commercial Sales Manager with expertise in customer relationship management, sales strategy development, and effective communication. Proven ability to resolve client issues and drive sales growth through strong team collaboration.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Commercial Sales Manager
Advance Auto Parts
Pleasantville, New Jersey
03.2025 - Current
- Managed customer inquiries and provided product knowledge support.
- Developed relationships with local businesses to drive sales opportunities.
- Assisted in training new sales associates on company policies and procedures.
- Conducted inventory checks and collaborated with the team on stock management.
- Collaborated with team members to achieve daily sales goals effectively.
- Resolved customer complaints and ensured satisfaction during interactions.
- Maintained up-to-date knowledge of automotive parts and industry trends.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies for expanding customer base.
- Analyzed data to identify areas of improvement in the organization's sales process.
- Visited and investigated local companies to determine and meet exact needs.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
- Developed long-term strategic plans for increasing market share and profitability.
Commercial and Residential Cleaner
Russ Pagano
Ocean City, New Jersey
01.2020 - Current
- Cleaned commercial and residential spaces using appropriate tools and techniques.
- Maintained high standards of cleanliness in multiple client locations daily.
- Organized cleaning supplies and equipment for efficient work processes.
Automotive repair shop manager/Automotive Service Writer
Millevois Tire And Service Center
Ocean City, New Jersey
01.2018 - 02.2025
- Managed daily operations of tire and service center.
- Supervised staff to ensure quality customer service.
- Scheduled and coordinated tire installation and repair services.
- Assisted customers in selecting appropriate tire products and services.
- Implemented efficient workflows to streamline service delivery.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Developed and implemented procedures for the efficient operation of the shop.
- Maintained high standards of customer service throughout the store.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Built and maintained sound business relationships with vendors and suppliers.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Negotiated supplier contracts for goods at favorable prices.
- Managed financial operations, including budgeting, payroll, and cash flow management.
- Negotiated contracts with suppliers to secure favorable terms and reduce costs.
- Managed relationships with external vendors and service providers.
- Resolved customer complaints with professionalism, preserving the shop's reputation.
- Led customer service initiatives, resultingin an increase in customer retention.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Commercial Sales Manager
AutoZone
Mays Landing, New Jersey
01.2016 - 01.2017
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed team performance through coaching and ongoing training initiatives.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Oversaw inventory management to ensure optimal stock levels and product availability.
- Built strong relationships with key accounts to foster loyalty and repeat business.
- Implemented promotional campaigns to increase product visibility and customer interest.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies for expanding customer base.
Education
Associate of Arts -
St. Petersburg College
Clearwater, FL 11.2001 - 03.2004
Skills
- Customer relationship management
- Sales strategy development
- Data analysis techniques
- Lead generation strategies
- Inventory management
- Team collaboration
- Employee training
- Market research
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Networking skills
- Client engagement
- Sales quotas
- Strategic planning
- Team building
- Business development
- Returns processing
- Corporate account management
- Competitor research
- Detailed business plans
- Effective customer communication
- Commercial sales experience
- Commercial strategy development
- Sales skills
- Prioritization
- Written and verbal communication
- Customer service
- Account management
- Customer acquisition
References
References available upon request.
Timeline
Commercial Sales Manager
Advance Auto Parts
03.2025 - Current
Commercial and Residential Cleaner
Russ Pagano
01.2020 - Current
Automotive repair shop manager/Automotive Service Writer
Millevois Tire And Service Center
01.2018 - 02.2025
Commercial Sales Manager
AutoZone
01.2016 - 01.2017
Associate of Arts -
St. Petersburg College
11.2001 - 03.2004