Entrepreneurial retail store owner with over 26 years of experience and solid history of retail and sales success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced and organized individual focused on optimizing long-term success and improving performance in order to reach targets. Responsible sales professional with excellent sales, service and interpersonal skills.
Overview
33
33
years of professional experience
Work History
Delivery Driver
Uber Eats/Door Dash/GRUBHUB
09.2021 - Current
Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
Delivered more than 10,000 meals/packages during employment
Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
Inside Sales Representative
Premier Kites and Designs
Streetsboro
04.2021 - 09.2022
Opened multiple new accounts through effective communication with potential customers.
Retained 100% of accounts opened, leading to increased overall revenue.
Store Manager/Owner/Operator
Wildlife Garden of Cuyahoga Valley
Solon
10.1994 - 01.2021
Managed and executed successful launch of Wildlife Garden of Solon as a franchisee startup.
Developed business and marketing plans, and prepared monthly financial reports.
Developed and implemented sales strategies that ensured the long-term success of Wildlife Garden as an independent retail operation for more than 26 years.
Implemented pricing structures based on market analytics and emerging trends
Successfully secured more desirable profit margins by negotiating favorable pricing with wholesale vendors for retail garden and gift products.
Supervised employee performance to enhance productivity, efficiency, and cost savings.
Maximized brand identity and generated revenue by promoting business on social media platforms
Attended various networking events to build strong community ties, foster B2B relationships, and establish industry connections.
Loan Officer
Transamerica Financial Services
Willoughby Hills
09.1991 - 09.1994
Education
Bachelor of Arts - Sales and Marketing Education
Bowling Green State University
Skills
Marketing tactics
Merchandising
Hiring and staffing
Profit and loss analysis
Customer relations
Budget Planning
Timeline
Delivery Driver
Uber Eats/Door Dash/GRUBHUB
09.2021 - Current
Inside Sales Representative
Premier Kites and Designs
04.2021 - 09.2022
Store Manager/Owner/Operator
Wildlife Garden of Cuyahoga Valley
10.1994 - 01.2021
Loan Officer
Transamerica Financial Services
09.1991 - 09.1994
Bachelor of Arts - Sales and Marketing Education
Bowling Green State University
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