William Rodgers

• Spend time at the Pro Desk work with the PASA’s making sure all the orders for the Pros are correct before shipping out.

• Moving associates around in different departments to fill in gaps during busy hours, making sure customers are being helped

• Making any necessary fixes to make sure it is safe to open the store for customers and associates

• Handle all customer issues that may arise through out the day

• Working with then Pro customer to make sure that they have everything they need for the whole project .

• Have meetings to talk about sales and sales plan, discuss the priorities for the day

• I walk the store constantly talking to customers and build relationships

• I will work shoulder to shoulder with the associates and talk about what they have going on in their lives, I make it personal

• Securing the building at closing time and making sure we are ready for the next day by getting the store back in order/ recovery

• I was a Supervisor in many different departments during this time.

Etc: Flooring Supervisor • I was in charge of making sure we made plan in the flooring department by consultative selling. I would follow up on the associate notes by calling the customer to offer my assistance and explain any special offers that they may use to help sell the job.

I would check my associates notes 3 times a week and follow up with the customer to see if I could assist them in any way. Meet and great every customer is hat came to the Pro desk and ask them why they are not buying everything from The Home Depot. Finding a way to say yes and offer them the best price.

Always walking the store “prospecting” for more sales. I would leave the store on Lunch breaks and visit new job sites that were going on around the store . I would sit with my team and go over notes making sure they have good notes for whoever read them would know exactly what’s was going with said customer.

Work in order up and Quote center to help the pro customer with their order and go over it to ensure they got the exactly what they needed before selling the Quote.

I would have daily meeting to discuss a game plan for the nights work load

Ensure all associates are working safe while performing at a high standard.

I would monitor the associates progress and have one on one meeting with each associate that was under performing.

I awarded the team as a whole when they beat goal for the week by not leaving any freight in worked.

I would do daily patrols in high crime area to ensure the community was safe.

I would back up my deputies during every high rush situation such as domestic disputes and DUI traffic stops.

I would work with the warrants department and help them serve warrants on felony subjects. Would do traffic stops on speeders and possibly DUI subjects Arrest subjects when necessary and transport the to jail where I would fill out all proper paperwork for on the subject.

If a subject went to trial I would attend the trial Incase I was called upon to defend my arrest.

• Maintained records such as daily time sheets, material orders, project costs and contractor information.
• Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
• Ordered supplies from vendors as required ensuring that sufficient quantities were available when needed.
• Directed workers in proper techniques for installation or repair of structures according to blueprints or specifications.
• Established relationships with suppliers to secure better pricing on materials and services needed for projects.
• Monitored the use of resources including personnel, materials, machines, tools and vehicles during project execution.
• Inspected construction sites to ensure safety regulations are met.
• Coordinated with other trades on-site for efficient scheduling of materials delivery, labor force and equipment requirements.
• Managed daily work assignments by delegating tasks and monitoring progress.

• Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Obtained specifications and directed work for construction crews.
• Trained and monitored employees to teach daily tasks and improve performance.
• Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
• Supervised aspects of construction projects, lending communication and hands-on assistance.
• Estimated time, employee expenses and material costs for projects.