Summary
Work History
Education
Skills
Timeline
Generic
William Rodriguez

William Rodriguez

Silver Spring,MD

Summary

Dynamic sales leader with a proven track record at Dragon Scale Benjamin Moore and PPG Paints, excelling in customer relationship building and team management. Enhanced customer satisfaction and loyalty through expert relationship building and effective complaint resolution. Skilled in inventory and cash control, significantly boosting sales and fostering a supportive, high-performance team environment.

Work History

Salesperson

Dragon Scale Benjamin Moore
09.2023 - 01.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Store Manager

PPG Paints
07.2020 - 09.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Assistant Manager

PPG Paints
01.2017 - 06.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

High School Diploma - Business

Springbrook High School
Silver Spring, MD
06.2005

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building

Timeline

Salesperson

Dragon Scale Benjamin Moore
09.2023 - 01.2025

Store Manager

PPG Paints
07.2020 - 09.2023

Assistant Manager

PPG Paints
01.2017 - 06.2020

High School Diploma - Business

Springbrook High School

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William Rodriguez