William Roletter

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Used scanners to quickly locate and track items in warehouse.
• Collaborated with team members to achieve daily pick and pack goals.
• Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
• Operated pallet jacks to safely transport goods from warehouse to shipping area.
• Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Drove bus to pick up and take home clients in the morning and afternoon

Focused on reinforcing ADL's for clients with Special needs, including money skills, home skills and community behavioral skills

Would take clients out into the community to help them better integrate and communicate with the public

• Maintained detailed documentation of client assessments, skill progressions, and progress for accurate record-keeping purposes.
• Conducted thorough assessments to determine the most appropriate course of action for each individual''s unique needs.