William Spies
St Louis,MO
Summary
Dedicated and adaptable professional with hands-on experience in customer service, fine-dining, and hospitality. Proven ability to thrive in fast-paced, people-centered environments, with strong skills in communication, multitasking, and conflict resolution. Experienced in managing responsibilities with professionalism and empathy, coordinating front-of-house operations, supporting child development, or delivering exceptional guest experiences.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Server
Expat BBQ By Niche
05.2025 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host
Las Fuentes Mexican Restaurant
05.2022 - 08.2025
- Greeted and seated guests promptly, managing reservations and waitlists to ensure an optimal dining experience and customer service.
- Coordinated with servers, bussers, and kitchen staff to ensure a smooth flow of service during peak hours.
- Operated the reservation and seating system with accuracy and efficiency.
Childcare Assistant
Green Park Lutheran School
08.2023 - 05.2024
- Supervised and engaged groups of children ages 3-12 in safe and structured after-school activities.
- Documented attendance, behavioral observations, and conflicts among the children.
- Developed and led educational games, crafts, and activities that supported social and cognitive development.
- Communicated daily with parents and guardians regarding children's behavior, incidents, and progress.
Server
Las Fuentes Mexican Restaurant
10.2024 - 04.2025
- Provide excellent customer service in a fast-paced dining environment.
- Managed cash and credit transactions, balanced end-of-shift reports, and ensured accurate billing.
- Maintained knowledge of menu items and ingredients to provide personalized recommendations.
- Executed end-of-day work quickly and efficiently, ensuring all my tasks were completed before clocking out.
Education
Bachelor of Arts - Media Production
Webster University
St Louis, MO 08.2024 - Current
Minor - Management
Webster University
St Louis, MO 08.2024 - Current
Skills
- Food handling
- Inventory management
- Classroom management
- Cash handling
- Team Management
- Documentation and reporting
- Behavior management techniques
Volunteer Work
- Feed My People Food Bank
- Vacation Bible School at Resurrection Church
Education and Training
true,other,true,other
Timeline
Server
Expat BBQ By Niche
05.2025 - Current
Server
Las Fuentes Mexican Restaurant
10.2024 - 04.2025
Bachelor of Arts - Media Production
Webster University
08.2024 - Current
Minor - Management
Webster University
08.2024 - Current
Childcare Assistant
Green Park Lutheran School
08.2023 - 05.2024
Host
Las Fuentes Mexican Restaurant
05.2022 - 08.2025
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