Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
OfficeManager

WILLIAM STAEVEN

IT Specialist
Boiling Springs,SC

Summary

Quality-oriented IT professional with 15 years of experience backed by over 35 years of Computer Hardware and Software knowledge, end user support, and remote systems access. I'm aiming to leverage my skills to successfully fill an IT Specialist role at your company.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Customer Engineer II

NCR
Spartanburg, SC
07.2021 - Current
  • Perform software and hardware installs for all customer business machines including cash registers and ATM’s
  • Daily break-fix of computer and electronic components to ensure maximum availability.

Technical Support Analyst

Adidas
Spartanburg, SC
10.2013 - 04.2021
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Configure security settings or access permissions for groups or individuals.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Perform routine maintenance or standard repairs to networking components or equipment.

Network, Web and Computer Administrator

Professional Buyers Advantage, LLC
Columbia, SC
06.2007 - 12.2015
  • Implemented and Maintained Business account via Google Apps.
  • Administered User Accounts including email.
  • Performed Desktop and Network monitoring and effected repairs when necessary.
  • Designed and Maintained Company Website.

Education

High School Diploma -

C.M. Russel
Missoula, MT
06.1982 - 06.1986

Skills

Network configuration

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Certification

A+

Interests

CCNA                                Network

SQL                     Internet Marketing

Cybersecurity

Timeline

Customer Engineer II

NCR
07.2021 - Current

Technical Support Analyst

Adidas
10.2013 - 04.2021

A+

06-2012

Microsoft Office Professional

06-2012

Network, Web and Computer Administrator

Professional Buyers Advantage, LLC
06.2007 - 12.2015

High School Diploma -

C.M. Russel
06.1982 - 06.1986

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