Will Strieff
Summary
Highly-motivated employee with cross-divisional knowledge in airport operations with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
RTSM/INFORM Dispatcher
Delta Air Lines, Inc
Romulus, MI
07.2023 - Current
- Coordinated with other dispatchers in the ACC to ensure efficient coverage for daily flight operations
- Utilized RTSM and INFORM computer systems to improve efficiency across areas covered by Above Wing CSAs
Gate Agent
Delta Air Lines, Inc
Romulus, MI
06.2021 - Current
- Ensured proper passenger procedures are met during ticketing, boarding, and deplaning
- Inspected passenger documents prior to issuing boarding passes and checked for accuracy of flight details.
- Facilitated communication between airline crew members and ground staff regarding updates on flight status changes.
Deice CDI
Delta Air Lines, Inc
Romulus, MI
07.2016 - 06.2021
- Managed the training schedules of qualified deicers
- Led classroom instruction to familiarize deicers with the Aircraft Deice Manual
- Ensured qualified deicers are familiar with Delta's deice operation
- Committed to the safe operation of all deice trucks, focusing heavily on the single operator SafeAero deice trucks
Deice QC
Delta Air Lines, Inc
Romulus, MI
10.2016 - 05.2021
- Organized and oversaw aircraft deicing operations
- Coordinated the flow of aircraft traffic with pilots, ramp, and FAA Tower
- Assisted other stations with deice operations during heavy deicing weather events and suggested improvements both at the host station and locally
Education
Bachelor of Arts - Industrial Design
Wayne State University
Detroit, MI12-2014
Bachelor of Arts - Graphic Design
Wayne State University
Detroit, MI12-2014
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- DeltaTerm
- SNAPP
- Mosaic
- RTSM
- INFORM
- SafeAero WICE
- PASSUR
- EBIS
- Deice Manager
- Deice Electronic File
- Glycol Blending
Accomplishments
- Wilfred C. & Audrey M. Becker endowed scholarship in Industrial Design - 2013
Timeline
RTSM/INFORM Dispatcher
Delta Air Lines, Inc
07.2023 - Current
Gate Agent
Delta Air Lines, Inc
06.2021 - Current
Deice QC
Delta Air Lines, Inc
10.2016 - 05.2021
Deice CDI
Delta Air Lines, Inc
07.2016 - 06.2021
Bachelor of Arts - Industrial Design
Wayne State University
Bachelor of Arts - Graphic Design
Wayne State University
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