Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

William Taylor

Thorsby,Alabama

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
Calera, AL
02.2024 - Current
  • Delivered food orders to customers in a timely manner.
  • Loaded and unloaded delivery vehicles with food items.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Maintained cleanliness of vehicle interior and exterior.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Identified potential problems or complaints from customers and took appropriate action as necessary..
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Delivered fresh food to customers across local area.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Navigated local streets and highways with ease using GPS system.
  • Analyzed customer address to determine best route for timely delivery.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Collected tips from customers through hands-free electronic methods.
  • Maintained vehicle according to company and state safety requirements.
  • Offered customers information about restaurant menu items or special promotions.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Resolved customers' complaints regarding products or services.

Clerk

QuikTrip
Calera, AL
05.2022 - Current
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Processed sales transactions to prevent long customer wait times.
  • Answered telephones, directed calls and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Trained staff members to perform work activities and use computer applications.
  • Monitored and directed work of lower-level clerks.

Kennel Technician

Calera Animal Hospital
Calera, AL
08.2021 - 03.2024
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
  • Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering.
  • Maintained records of animal feedings, treatments and other updates.
  • Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
  • Monitored animals for signs of illness or distress and reported to supervisor immediately.
  • Performed minor grooming services such as brushing fur coats and trimming nails.
  • Organized inventory of food, bedding supplies, toys and other items needed for animal care.
  • Responded to emergency situations in a timely manner while following safety protocols.
  • Provided humane treatment of all animals at all times.
  • Exercised dogs regularly according to individual needs.
  • Inspected kennels regularly for any possible health hazards or maintenance concerns.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Exercised animals to maintain physical and mental health.
  • Walked dogs while enforcing good behavior and manners.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Followed precise feeding instructions and schedules for animals under care.
  • Walked and exercised dogs during owner absences.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Bathed and groomed pets using gentle techniques.
  • Delivered excellent service to pet owners to drive repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Assessed animals for injury and illness.
  • Administered medications to animals.

Education

High School Diploma -

Calera High School
Calera, AL
05-2023

Skills

  • Problem-Solving
  • Positive Attitude
  • Teamwork and Collaboration
  • Time management skills
  • Dependable and reliable
  • Courteous and polite demeanor
  • Customer Service
  • Excellent sense of direction
  • Clean Driving Record
  • Local Delivery
  • Quality Assurance
  • Order Verification

Affiliations

  • I really enjoy spending time with family. I really enjoy doing work around the house spending time with God reading my Bible spending time with my girlfriend. I really enjoy fishing. I like working hard to solve problems in day-to-day activities. I really enjoy just having a good time when I’m free to. I really care about my friends, family and God over everything.

References

References available upon request.

Timeline

Delivery Driver

DoorDash
02.2024 - Current

Clerk

QuikTrip
05.2022 - Current

Kennel Technician

Calera Animal Hospital
08.2021 - 03.2024

High School Diploma -

Calera High School

Similar Profiles

CREATE PROFILE
William Taylor