Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Walsh

Lighthouse Point

Summary

Offering solid foundation in client relations and strong desire to grow and excel in this environment. Brings ability to quickly learn industry standards and effectively apply analytical and problem-solving skills.

Developed expertise in client relationship management within customer-focused environment. Skilled in analyzing client needs and delivering customized solutions. Seeking to transition into new field where these abilities can drive success and foster growth.

Overview

5
5
years of professional experience

Work History

Insurance Agent

Veritas Financial Group
07.2024 - 08.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.

Painter

Helen Irby
01.2022 - 06.2024
  • Painted surfaces using brushes and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.

Busser/Barback

Papa's Raw Bar
12.2020 - 06.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Education

High School Diploma -

Cardinal Gibbons
Fort Lauderdale, FL
06-2023

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • Critical thinking
  • Customer referrals

Timeline

Insurance Agent

Veritas Financial Group
07.2024 - 08.2025

Painter

Helen Irby
01.2022 - 06.2024

Busser/Barback

Papa's Raw Bar
12.2020 - 06.2023

High School Diploma -

Cardinal Gibbons

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