William Wilson
Temecula, CA,CA
Summary
Dynamic professional with a proven track record in enhancing customer experiences at Sidecar Tours. Skilled in relationship building and attentive listening, I excel in adapting services to meet diverse needs. A licensed driver with strong organizational abilities, I foster inclusive environments, ensuring safety and satisfaction in all interactions.
Overview
26
26
years of professional experience
Work History
Tour Guide
Sidecar Tours
05.2022 - Current
- Built personal relationships with guests to promote positive experiences.
- Maintained up-to-date knowledge of local events and attractions, recommending must-see sights to tour participants.
- Trained new guides in storytelling techniques and customer service standards, raising overall quality of tours.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Driving Instructor
DriversEd
01.2020 - 03.2022
- Enhanced road safety awareness among students through comprehensive defensive driving techniques.
- Supported student drivers in hands-on road training.
- Made driving test appointments for each student and communicated with DMV staff.
- Fostered an inclusive learning environment that accommodated diverse backgrounds, skill levels, and learning styles among students.
High School Teacher
Perris Union High School District
08.1999 - 12.2018
- Addressed consistent behavior problems with students, parents and senior staff.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Established and communicated clear objectives for all educational activities.
Education
Master of Arts - Education
Bethel Seminary
San Diego, CA05-1986
Skills
- Licensed driver in [state]
- Cleaning
- Cash handling
- Supply replenishment
Timeline
Tour Guide
Sidecar Tours
05.2022 - Current
Driving Instructor
DriversEd
01.2020 - 03.2022
High School Teacher
Perris Union High School District
08.1999 - 12.2018
Master of Arts - Education
Bethel Seminary
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