Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

William Wittman

Kempton,PA

Summary

Driven and accomplished professional with a proven track record in customer service and sales expertise, demonstrated at Bowers Sales and Rentals and as the owner of Wittman's World Cheese. Excelled in building client relationships and leading teams to exceed sales goals through exceptional service and effective problem-solving. Skilled in cash handling and inventory control, ensuring operational excellence and customer satisfaction.

Overview

36
36
years of professional experience

Work History

Sales Associate

Bowers Sales and Rentals
04.2021 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Owner

Wittmans World Cheese
10.1988 - 01.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Some College (No Degree) - Nursing

Allentown School of Nursing
Allentown, PA

Some College (No Degree) - Science Education

Muhlenberg College
Allentown, PA

High School Diploma -

Catasauqua High
Catasauqua, PA
06.1982

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • POS System Operation
  • Complex Problem-Solving
  • Meeting deadlines
  • Upselling
  • Professional Demeanor
  • Cleaning techniques
  • Payment Processing
  • Merchandising understanding
  • Inventory Tracking
  • Building rapport
  • Inventory Control
  • Merchandise Display
  • Order Processing
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Assistance
  • Ability to Lift 40 pounds
  • Safety and Cleanliness Standards
  • Basic Mathematics

Accomplishments

Built a thriving retail store. We were the go to Cheese shop in Allentown for 33+ years.

Additional Information

Honest, dependable, trustworthy and show up on time. If a personal day is needed there is plenty advanced notice given !

Timeline

Sales Associate

Bowers Sales and Rentals
04.2021 - 09.2024

Owner

Wittmans World Cheese
10.1988 - 01.2021

Some College (No Degree) - Nursing

Allentown School of Nursing

Some College (No Degree) - Science Education

Muhlenberg College

High School Diploma -

Catasauqua High

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William Wittman