William Wright V
Business Management Professional
Gulf Shores,USA
Summary
Providing excellent customer service while exceeding sales expectations. Proficient with Microsoft Office as well as multiple POS systems. Creative and hard-working problem solver able to provide solutions in any environment.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Bartender/Shift Supervisor
TGI Fridays
Winchester, VA
02.2017 - 07.2026
- Recruited, interviewed, hired, and trained staff to ensure a skilled and efficient team.
- Collaborated with liquor vendors to create promotions that enhanced bar offerings.
- Negotiated with vendors, ordered supplies, and managed inventory and budgets to optimize operations.
- Maintained current licenses for health, safety, and liquor to comply with regulations.
- Upgraded POS software, increasing ease of use and eliminating waste.
- Delegated employee schedules and tasks while providing feedback to enhance team performance.
- Cleaned and organized bar area to align with restaurant standards and enhance guest experience.
Experience Guide
Pensacola Honda
Pensacola, FL
01.2021 - 10.2022
- Greeted potential customers, assessed purchasing needs through active listening, and provided tailored recommendations based on automotive requirements.
- Demonstrated car functions to customers, describing options, explaining related purchasing costs and accompanying customers on test drives.
- Promoted Finance, Insurance products, and Warranty Protection to enhance customer purchase decisions.
- Managed customer relationships using CRM tools to enhance engagement and support purchasing decisions.
Kitchen Lead/Expo
Backseat Bar and Grill
Winchester, VA
01.2020 - 06.2021
- Coordinated FOH and BOH on Expo line, prioritizing orders and improving ticket flow while maintaining presentation standards.
- Organized dry storage and cooler areas, maintaining inventory spreadsheets to streamline product flow.
- Managed inventory, prep lists, par levels, and daily waste tracking; assisted the General Manager with ordering and demand forecasting.
- Collaborated with General Manager to optimize inventory flow from distributor delivery through storage and service.
- Prepared batch recipes and maintained food safety, labeling, temperature, and storage standards.
- Reviewed and updated recipes with kitchen staff to ensure consistency and adherence to restaurant standards.
Bartender
Crabs on the Beach
Pensacola, FL
01.2016 - 08.2017
- Crafted drinks to specifications, suggested daily specials, and restocked inventory to enhance guest experience.
- Prepared drinks based on standards, recommended specials, and restocked drinks.
- Mixed drinks according to standards, highlighted specials, and replenished supplies to maintain high guest satisfaction.
- Prepared large batches of drink mixes for streamlined service and developed unique cocktail specials for increased bar appeal.
Logistics Specialist
United States Army Commnand North America (USA)
Fort Riley, KS
09.2006 - 08.2007
- Co-managed installation deployment processes, ensuring military personnel were fully prepared and ready for operations.
- Scheduled and processed passenger and cargo aircraft, loading and unloading to support deployment of military personnel during contingency operations.
- Applied and adapted analytical management techniques to address efficiency and effectiveness issues in military personnel readiness operations.
Education
Hospitality & Tourism Management - Associate of Business Management
Blue Ridge Community College
Weyers Cave, VACertification
- Virginia Salesperson License, 01/01/21, Present
- Food Handler Certification, 02/01/11, Present
- Server Safe, ServSafe
- Bartender License
Timeline
Experience Guide
Pensacola Honda
01.2021 - 10.2022
Kitchen Lead/Expo
Backseat Bar and Grill
01.2020 - 06.2021
Bartender/Shift Supervisor
TGI Fridays
02.2017 - 07.2026
Bartender
Crabs on the Beach
01.2016 - 08.2017
Logistics Specialist
United States Army Commnand North America (USA)
09.2006 - 08.2007
Hospitality & Tourism Management - Associate of Business Management
Blue Ridge Community College