Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

William (Billy Bob) Orsagh

Eastland,TX

Summary

Dynamic insurance professional with a proven track record at Texas Farm Bureau Insurance Company, excelling in client needs analysis and retention. Skilled in cross-selling insurance products, I foster strong client relationships and deliver tailored solutions, ensuring exceptional customer service and satisfaction. Committed to achieving sales targets while enhancing client experiences.

Overview

15
15
years of professional experience

Work History

Insurance Agent

Texas Farm Bureau Insurance Company
04.2022 - Current
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on insurance policies and procedures.
  • Collected premiums on or before effective date of coverage.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.
  • Conducted annual reviews of existing policies to update information.

Production Supervisor

Self-employeed
08.2011 - 04.2022
  • Cultivated habit of continually assessing outputs resulting from current production methods to identify and implement improvements to productivity.
  • Inspected facilities routinely for operational safety and environmental compliance.
  • Corrected unsafe conditions or practices immediately upon recognition to eliminate workplace accidents.
  • Troubleshot and repaired day-to-day operational issues to keep productivity levels high and prevent safety hazards.
  • Monitored pumps and flow lines for gas and fluid leaks.
  • Documented daily production and produced timely reports.
  • Maintained efficient systems to meet daily goals for gas, oil and water production.
  • Monitored wells to track and document flow, fluid levels and temperatures.
  • Performed cleaning, repair and maintenance activities to keep equipment functional and safe.

Teacher/Coaching Staff Member

Jasper ISD
08.2010 - 08.2011
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created lessons and online testing materials to facilitate remote learning.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Education

Bachelor of Arts - History

Malone University
Canton, OH
08-2009

Associate of Arts - General

Highland Community College
Highland, KS
12-2007

Skills

  • Client assessment
  • Customer follow-up
  • New client acquisition
  • Client relations
  • Client needs analysis
  • Customer service
  • Property examination
  • Quotes and sales
  • Insurance sales strategy
  • Client retention

Accomplishments

7 time District Agent or Agent Runner up of the month

$28,000,000 Volume Club in 2022

$16,000,000 Volume Club in 2023

$15,000,000 Volume Club in 2024



Interests

  • Playing Sports
  • Outdoor Recreation
  • Team Sports
  • Volunteering with youth sports programs as a coach

Timeline

Insurance Agent

Texas Farm Bureau Insurance Company
04.2022 - Current

Production Supervisor

Self-employeed
08.2011 - 04.2022

Teacher/Coaching Staff Member

Jasper ISD
08.2010 - 08.2011

Bachelor of Arts - History

Malone University

Associate of Arts - General

Highland Community College

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William (Billy Bob) Orsagh
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