William Thomas Lever
Lancaster,SC
Summary
Nursing student with hands-on experience in customer service roles. Demonstrates critical thinking and active listening while assisting clients and resolving issues. Eager to apply skills in patient care and support through internships in healthcare environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative at Planet Fitness:
Planet Fitness
Lancaster, SC
08.2025 - Current
- Handled membership registrations and cancellations efficiently, maintaining accurate records.
- Provided prompt assistance at the front desk, facilitating smooth check-in processes for members..
- Collaborated with team members to maintain cleanliness and organization within facilities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Nursing
USC Lancaster
Lancaster, SC05-2029
High School Diploma -
Lancaster High School
Lancaster, SC05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
- BLS Certified
Timeline
Customer Service Representative at Planet Fitness:
Planet Fitness
08.2025 - Current
Bachelor of Science - Nursing
USC Lancaster
High School Diploma -
Lancaster High School