Willian Mazariego
Lanham,MD
Summary
Driven professional with a proven track record in customer service and sales management, notably at Notion Inc. Excelled in enhancing customer satisfaction and loyalty, while boosting sales revenue through strategic leadership and effective communication. Demonstrates exceptional work ethic, integrity, and empathy, alongside a commitment to outstanding customer assistance.
Overview
4
4
years of professional experience
Work History
Cashier
White House Gifts
08.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Donation Center Attendant
Savers Value Village
05.2021 - 07.2022
- Expedited donor vehicle unloading times by efficiently directing traffic flow during peak hours at the drop-off area.
- Ensured accurate record-keeping of donations for tax purposes, helping donors maximize their deductions.
- Collaborated with team members to effectively manage high-volume donation periods while maintaining excellent service levels.
- Effectively communicated organizational needs with potential donors for better-targeted contributions towards specific programs or projects.
Sales Manager
Notion Inc
10.2020 - 04.2021
- Handled customer at the door and help through the process and understanding what the product
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High Point High School
Beltsville, MD05.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
White House Gifts
08.2022 - 07.2024
Donation Center Attendant
Savers Value Village
05.2021 - 07.2022
Sales Manager
Notion Inc
10.2020 - 04.2021
High Point High School
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