Summary
Overview
Work History
Education
Skills
Accomplishments
Extra Curricular Activities
Awards
References
Timeline
Generic

Willie McCoy

ferriday,Louisiana

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, crossselling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.

Overview

2
2
years of professional experience

Work History

SALES ASSOCIATE

Ross
10.2022 - 05.2023
  • Assisted with training new employees on sales procedures
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Maximized profits through effective cross-selling strategies during checkout process
  • Accurately completed daily reports on sales activity
  • Established a positive rapport with customers by delivering friendly, personalized service
  • Organized merchandise displays to promote higher levels of customer engagement
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers

FOOD RUNNER

County Pie
05.2022 - 07.2022
  • Utilized knowledge of menu items to provide accurate descriptions of dishes to customers upon request
  • Collaborated effectively with coworkers across different departments to ensure smooth operation of daily tasks
  • Followed all safety procedures for handling hot foods and beverages safely
  • Efficiently restocked supplies such as condiments, utensils, napkins., for dining room use
  • Demonstrated proficiency in delivering food orders to tables quickly and efficiently
  • Assisted servers with refilling drinks, clearing plates, and resetting tables
  • Maintained a clean and organized work area throughout shift operations
  • Provided excellent customer service by being attentive to guests' needs and requests
  • Exhibited strong multitasking skills when working under pressure during peak hours
  • Maintained professional communication with wait staff, cooks, and managers while on the job

SALES ASSOCIATE

Big Lots
11.2021 - 04.2022
  • Accurately completed daily reports on sales activity
  • Supported marketing initiatives by distributing promotional materials in store
  • Kept work area clean, organized and free of clutter at all times
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices

Marketing Associate

Precision Marketing
12.2023 - 02.2024
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Optimized customer engagement through tailored email marketing strategies.
  • Enhanced social media presence with creative content and effective targeting.
  • Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
  • Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
  • Developed and implemented international sales strategies.

Education

ASSOCIATE IN ARTS (A.A.) IN BUSINESS CANDIDATE - Business

Tyler Junior College
Tyler, TX
06.2023

HIGH SCHOOL DIPLOMA -

Ferriday highschool
05.2021

Skills

  • Retail Management
  • Sales Training
  • Credit Card Transaction Processing
  • Guest Relations
  • Stocking And Replenishing
  • Customer Needs Assessments
  • Customer Service
  • Consumer Trends
  • Sales Expertise
  • Excellent People Skills
  • Time Management
  • Verbal Communication
  • Multitasking Strengths
  • Sales Trends
  • Reading Comprehension Skills
  • Teamwork And Collaboration
  • Friendly and Outgoing

Accomplishments

    Announced to college Deans List

Extra Curricular Activities

Basketball Team

Awards

Tops In Class Beta Award

References

Jessica Story RN

jessicastory01@yahoo.com

(863) 978-7096


Alexis Hatcher RN/ DON

alexishatcher95@gmail.com

+1 (816) 977-3025


Kelly Byrd HR/LPN

318-719-0522


Timeline

Marketing Associate

Precision Marketing
12.2023 - 02.2024

SALES ASSOCIATE

Ross
10.2022 - 05.2023

FOOD RUNNER

County Pie
05.2022 - 07.2022

SALES ASSOCIATE

Big Lots
11.2021 - 04.2022

ASSOCIATE IN ARTS (A.A.) IN BUSINESS CANDIDATE - Business

Tyler Junior College

HIGH SCHOOL DIPLOMA -

Ferriday highschool

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Willie McCoy