Willmont McGee
Wendell,NC
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to team success. Offers strong customer relationship building, active listening skills, problem-solving and networking abilities.
Overview
6
6
years of professional experience
Work History
Salesperson
Car Sales
01.2019 - 11.2024
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Customer Service Representative
Tasco
01.2019 - 11.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
GED -
Ricks Vocational School
NC06-2012
Skills
- Customer service
- Customer relationship building
- Negotiation
- Sales presentations
- Customer engagement
- Active listening
- Networking
Timeline
Salesperson
Car Sales
01.2019 - 11.2024
Customer Service Representative
Tasco
01.2019 - 11.2024
GED -
Ricks Vocational School
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