Willow Love
O'Fallon,MO
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
2
2
years of professional experience
Work History
Barista and Cashier
Scooters coffee
Saint Peters, MO
05.2025 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and brewing equipment efficiently.
- Assisted customers with menu selections and product inquiries.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed health and safety guidelines to maintain food safety standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Hostess/Food Runner/Busser
Massa's Italian Restaurant
, MO
01.2024 - 04.2025
- Greeted guests warmly upon arrival.
- Managed reservations and seating arrangements efficiently during peak hours.
- Assisted servers by coordinating guest flow and ensuring timely seating.
- Maintained cleanliness and organization of front-of-house areas at all times.
- Collaborated with team members to ensure smooth restaurant operations during service.
- Addressed guest inquiries and concerns promptly to ensure satisfaction.
- Monitored dining room activity to optimize table turnover and service speed.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
High School Diploma -
Liberty High School
O'Fallon, MO05-2026
Skills
- Customer service
- Team collaboration
- Problem resolution
- Point-of-sale operations
- Cash handling
- Drink customization
- New hire training
- Ingredient restocking
- Health and safety compliance
- Positive and professional
- Opening and closing coordination
- Physical stamina
- Coffee machinery
- Hospitality and accommodation
- Soft selling
- Espresso machine operations
- Cleanliness
- Recipe adherence
- Coffee brewing
- Basic math
- Table bussing
- Food running
- Safe food handling
- Restaurant experience
- Communication skills
- Food service
- Time management
Timeline
Barista and Cashier
Scooters coffee
05.2025 - Current
Hostess/Food Runner/Busser
Massa's Italian Restaurant
01.2024 - 04.2025
High School Diploma -
Liberty High School